Refund & Cancellation Policy

Last updated: October 4, 2026

30-day money-back guarantee. Not happy with Signly Pro? Email us within 30 days of your first purchase and we'll refund it in full — no questions asked.

1. The guarantee

Applies to your first Signly Pro purchase (monthly or yearly), within 30 days of the purchase date.
To claim it, email support@signly.store from the address you used at checkout, or reply to your Polar receipt. No reason needed.
When refunded, your license key is deactivated and your plan returns to Free.

2. Cancelling your subscription

You can cancel any time — from the link in your Polar receipt, through Polar's customer portal, or by emailing us.
Cancellation stops future renewals. You keep Pro access until the end of the period you've already paid for.
After the 30-day guarantee window, we don't give partial refunds for unused time, except where the law of your country requires it.

3. Renewals

Subscriptions renew automatically. For yearly plans, Polar emails you a reminder about 7 days before renewal. If a renewal charge was a mistake, contact us promptly — renewal charges reported within 7 days are refunded.

4. How refunds are paid

Refunds are processed by Polar Software, Inc., our merchant of record, to your original payment method. They typically arrive within 5–10 business days, depending on your bank.

5. Your statutory rights

Nothing in this policy limits the consumer rights you hold under the mandatory law of your country (for example, EU/UK withdrawal rights). Where statutory rights are broader than this policy, the statutory rights apply.

6. Contact

Refund or billing questions: support@signly.store. Please include your purchase email so we can find your order quickly.